{"id":16417,"date":"2024-04-02T03:38:18","date_gmt":"2024-04-02T03:38:18","guid":{"rendered":"https:\/\/img.id\/?page_id=16417"},"modified":"2025-02-18T14:33:22","modified_gmt":"2025-02-18T07:33:22","slug":"pusat-bantuan","status":"publish","type":"page","link":"https:\/\/img.id\/en\/pusat-bantuan\/","title":{"rendered":"Support Center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16417\" class=\"elementor elementor-16417\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6577f23 e-flex e-con-boxed e-con e-parent\" data-id=\"6577f23\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-61e5f03 e-con-full e-flex e-con e-child\" data-id=\"61e5f03\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45adce3 elementor-widget elementor-widget-wd_text_block\" data-id=\"45adce3\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2>Halo,<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8d292a elementor-widget elementor-widget-wd_text_block\" data-id=\"a8d292a\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a307ec wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"2a307ec\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Ada yang bisa kami bantu?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4167c3 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget__width-inherit elementor-widget elementor-widget-wd_search\" data-id=\"a4167c3\" data-element_type=\"widget\" data-widget_type=\"wd_search.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wd-el-search woodmart-ajax-search  wd-color-\">\n\t\t\t<div class=\"wd-search-form\">\n\n<form role=\"search\" method=\"get\" class=\"searchform  wd-style-default woodmart-ajax-search\" action=\"https:\/\/img.id\/en\/\"  data-thumbnail=\"1\" data-price=\"\" data-post_type=\"post\" data-count=\"12\" data-sku=\"0\" data-symbols_count=\"3\" data-include_cat_search=\"no\" autocomplete=\"off\" data-trp-original-action=\"https:\/\/img.id\/en\/\">\n\t<input type=\"text\" class=\"s\" placeholder=\"Search for posts\" value=\"\" name=\"s\" aria-label=\"Search\" title=\"Search for posts\" required>\n\t<input type=\"hidden\" name=\"post_type\" value=\"post\">\n\n\t<span class=\"wd-clear-search wd-hide\"><\/span>\n\n\t\n\t<button type=\"submit\" class=\"searchsubmit\">\n\t\t<span>\n\t\t\tSearch\t\t<\/span>\n\t\t\t<\/button>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\n\t<div class=\"wd-search-results-wrapper\">\n\t\t<div class=\"wd-search-results wd-dropdown-results wd-dropdown wd-scroll\">\n\t\t\t<div class=\"wd-scroll-content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f5c955c elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"f5c955c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e9e53e3 e-flex e-con-boxed e-con e-child\" data-id=\"e9e53e3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-be480ac e-con-full e-flex e-con e-child\" data-id=\"be480ac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e4391c elementor-widget elementor-widget-wd_infobox\" data-id=\"5e4391c\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-middle\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:50px; height:50px;\"><img loading=\"lazy\" decoding=\"async\" class=\"wd-lazy-fade\"  src=\"https:\/\/img.id\/wp-content\/themes\/woodmart\/images\/lazy.svg\" data-src=\"https:\/\/img.id\/wp-content\/uploads\/2024\/04\/imgpoint-ico.svg\" title=\"imgpoint-ico\" width=\"50\" height=\"50\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-xl\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tIMG Point\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5144192 e-flex e-con-boxed e-con e-child\" data-id=\"5144192\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67b17e6 elementor-widget elementor-widget-wd_infobox\" data-id=\"67b17e6\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-middle\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:50px; height:50px;\"><img loading=\"lazy\" decoding=\"async\" class=\"wd-lazy-fade\"  src=\"https:\/\/img.id\/wp-content\/themes\/woodmart\/images\/lazy.svg\" data-src=\"https:\/\/img.id\/wp-content\/uploads\/2024\/04\/imgpromosi-ico-1.svg\" title=\"imgpromosi-ico\" width=\"50\" height=\"50\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-xl\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tPromosi\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-40cde8c e-flex e-con-boxed e-con e-child\" data-id=\"40cde8c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad6ee12 elementor-widget elementor-widget-wd_infobox\" data-id=\"ad6ee12\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-middle\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:50px; height:50px;\"><img loading=\"lazy\" decoding=\"async\" class=\"wd-lazy-fade\"  src=\"https:\/\/img.id\/wp-content\/themes\/woodmart\/images\/lazy.svg\" data-src=\"https:\/\/img.id\/wp-content\/uploads\/2024\/04\/imgPembayaran-ico.svg\" title=\"imgPembayaran-ico\" width=\"50\" height=\"50\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-xl\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tPromosi\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ca14b82 e-flex e-con-boxed e-con e-child\" data-id=\"ca14b82\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2f25cd9 e-flex e-con-boxed e-con e-child\" data-id=\"2f25cd9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c818625 elementor-widget elementor-widget-wd_infobox\" data-id=\"c818625\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-middle\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:50px; height:50px;\"><img loading=\"lazy\" decoding=\"async\" class=\"wd-lazy-fade\"  src=\"https:\/\/img.id\/wp-content\/themes\/woodmart\/images\/lazy.svg\" data-src=\"https:\/\/img.id\/wp-content\/uploads\/2024\/04\/imgPesananpengiriman-ico.svg\" title=\"imgPesananpengiriman-ico\" width=\"50\" height=\"50\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-xl\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tPesanan &amp; Pengiriman\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d87a087 e-flex e-con-boxed e-con e-child\" data-id=\"d87a087\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bec1ab elementor-widget elementor-widget-wd_infobox\" data-id=\"4bec1ab\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-middle\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:50px; height:50px;\"><img loading=\"lazy\" decoding=\"async\" class=\"wd-lazy-fade\"  src=\"https:\/\/img.id\/wp-content\/themes\/woodmart\/images\/lazy.svg\" data-src=\"https:\/\/img.id\/wp-content\/uploads\/2024\/04\/imgInfoumum-ico.svg\" title=\"imgInfoumum-ico\" width=\"50\" height=\"50\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-xl\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tInformasi Umum\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-fea6b0d e-flex e-con-boxed e-con e-child\" data-id=\"fea6b0d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99c1885 elementor-widget elementor-widget-wd_infobox\" data-id=\"99c1885\" data-element_type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t<div class=\"wd-info-box text-left box-icon-align-left box-style-base color-scheme- wd-items-middle\">\n\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t<div class=\"info-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper\" style=\"width:50px; height:50px;\"><img loading=\"lazy\" decoding=\"async\" class=\"wd-lazy-fade\"  src=\"https:\/\/img.id\/wp-content\/themes\/woodmart\/images\/lazy.svg\" data-src=\"https:\/\/img.id\/wp-content\/uploads\/2024\/04\/imgGaransi-ico-1.svg\" title=\"imgGaransi-ico\" width=\"50\" height=\"50\"><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-xl\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\tGaransi\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"wd-info-box-link wd-fill\" aria-label=\"Infobox link\"><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3cf61a76 e-flex e-con-boxed e-con e-parent\" data-id=\"3cf61a76\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf5d144 elementor-widget elementor-widget-toggle\" data-id=\"bf5d144\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2001\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2001\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Bagaimana Cara Membeli di IMG.ID<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2001\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2001\"><p>1. Website IMG.ID <br \/>2. Official online store IMG.ID di marketplace kesayangan kamu <br \/>3. International Mattrass Gallery (IMG) terdekat di kotamu (Jakarta, Bandung, dan Bali)<\/p><p>*Di kota dan store tertentu<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2002\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2002\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Apa nama toko IMG.ID di Marketplace? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2002\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2002\"><p>Tokopedia &gt; Tote Bed, Elite Springbed, Lady Americana, Moro Baby, Royal Foam (Official Store) | Kunjungi\u00a0<a href=\"https:\/\/www.tokopedia.com\/royalfoamid\">Tokopedia<\/a><\/p><p>Shopee &gt; Tote Bed, Elite Springbed, Lady Americana, Moro Baby, Royal Foam (Official Store (Shopee Mall) | Kunjungi\u00a0<a style=\"font-size: 14px;background-color: var(--wd-main-bgcolor)\" href=\"https:\/\/shopee.co.id\/royalfoamid\" target=\"_blank\" rel=\"noopener\">Shopee<\/a><\/p><p>Lazada &gt; Tote Bed, Elite Springbed, Lady Americana, Moro Baby, Royal Foam (Official Store | Kunjungi\u00a0<a style=\"font-size: 14px;background-color: var(--wd-main-bgcolor)\" href=\"https:\/\/www.lazada.co.id\/shop\/royal-foam\" target=\"_blank\" rel=\"noopener\">Lazada<\/a><\/p><p>Blibli &gt; Tote Bed, Elite Springbed, Lady Americana, Moro Baby, Royal Foam (Official Store | Kunjungi\u00a0<a style=\"font-size: 14px;background-color: var(--wd-main-bgcolor)\" href=\"https:\/\/www.blibli.com\/merchant\/royal-foam-official-store\/ROF-60031?pickupPointCode=PP-3106462\" target=\"_blank\" rel=\"noopener\">Blibli<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2003\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2003\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Berapa lama garansi IMG.ID?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2003\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2003\"><p>Garansi Produk IMG.ID tersedia di deskripsi produk. Pastikan kamu tetap menyimpan kartu garansi atau nota pembelian.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2004\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2004\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Apa kententuan kasur IMG.ID bisa di klaim garansi?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2004\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2004\"><p>Garansi berlaku untuk kerusakan pada pegas atau busa turun lebih dari 5cm atau kasur tidak mengembang lebih dari 5cm<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2005\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2005\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Bagaimana cara claim garansi IMG.ID?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2005\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2005\"><p>Sebelum melakukan klaim garansi, mohon pastikan produk kamu sudah terdaftar dalam program garansi kami, dengan menyiapkan beberapa persyaratan berikut: <br \/>&#8211; Foto Kartu Garansi \/ Nota Pembelian \/ Invoice <br \/>&#8211; Foto Barcode Kasur <br \/><a href=\"https:\/\/royalcustomerservice.co.id\/homepage\/\">Klik\u00a0<strong>disini<\/strong>\u00a0untuk lebih detail<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Bagaimana Cara Membeli di IMG.ID\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>1. 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Search IMG Point Promosi Promosi Pesanan &amp; Pengiriman Informasi Umum Garansi Bagaimana Cara Membeli<\/p>","protected":false},"author":108,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-16417","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pusat Bantuan | IMG<\/title>\n<meta name=\"description\" content=\"Pusat bantuan tentang IMG dan produk-produk Elite, Royal Foam, Serenity, Moro Baby, dan Tote Bed\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/img.id\/en\/pusat-bantuan\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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